The Cotswold Group
A subsidiary of G4S, the Cotswold Group is a market leading Investigation Services provider for the insurance industry. They validate and investigate suspicious insurance claims. Services include Motor Accident and Theft Investigation, Liability, Creditor, Due Diligence, Third Party Recovery and Trace & Status. The company has over 160 staff working from offices in Gloucester, Watford and Manchester.
Gordon Associates has built an intranet system for The Cotswold Group which supports the processing of thousands of insurance claims per year and the resulting investigation work. The system manages communications with the clients (insurance companies and solicitors), handles the administration associated with each case, manages surveillance and investigation staff assigned to each claim and processes workflow through to invoicing.